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The Moore Group has extensive experience helping clients move their enterprises to new operating models. Our transformation teams comprised of strategy, operations and information technology experts are uniquely qualified to work with clients to help them develop their transformation strategies and to translate those ideas to all functions of the organization.

Champions of Change. We address total effort and risks involved in large-scale change, then manage resource requirements, workflows, timeframes and cultural change. By preventing push back and problems along the way, we help minimize impact on operations and dramatically reduce time-to-benefit.

Capturing business processes and transferring the knowledge. We learn how impacted jobs are now being performed and will change to build this understanding of business processes into training for every category of employee.

Particularly experienced in large-scale software migration, development, and even Leadership Training, The Moore Group has helped some of the nation's leading organizations through complex implementations and change. Here are some examples of our work and what clients say about us.


Department of Justice (DOJ) Executive Office for United States Attorneys (EOUSA) Resource Management System (RMS) Summary - Since 1953, the EOUSA has served as a close liaison between the DOJ in Washington, D.C., where TMG is headquartered on-site for this project, and the 93 United States Attorneys located throughout the 50 states and its territories. TMG is supporting Deloitte Consulting to provide EOUSA with a nationwide CMMI-based blended training solution for the DOJ and approximately 350 of its Budget Officers, Administrative Officers, and Executives. This blended solution will incorporate CBT development, Instructor Led Training, and Training Project Management in partnership with Deloitte and will be delivered at EOUSA sites from Los Angeles, CA, to Washington, D.C.
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Pfizer Financial and ERP Systems Training Summary - Pfizer, the world's largest research-based pharmaceutical company, awarded TMG an indefinite contract to provide ERP and Financial Systems Training to thousands of Pfizer employees in the U.S., Latin America, Asia, and all worldwide locations. TMG Trainers will provide classroom, web-based, and virtual training in Oracle and other Pfizer proprietary ERP applications--as well as support Special Training Projects--to support Pfizer's Financial Services branch in the United States and Europe.
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LifeNet Health SAP Financial Systems Modernization Summary - TMG is currently providing Instructional Systems Design and Training Support to LifeNet Health, a leading non-profit organ and tissue donation agency in Virginia Beach, Virginia. The Moore Group was chosen to consult and support LifeNet's Internal Training and Human Resources Management Teams with a streamlined approach to their aggressively scheduled SAP Financial Systems Modernization Program. TMG is providing ISD and training services to hundreds of LifeNet employees facing a large-scale change management implementation.
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USAF Civilian Professional Development Training Series Summary - TMG currently provides Professional Development training to USAF Government Employees at Langley AFB in Hampton, Virginia. The Moore Group was chosen to teach and develop the materials for various classes in Langley AFB’s Training Series. These classes include "Effective Business Writing," "Building and Maintaining Effective Teams," "Conflict Resolution," “Leadership Skills,” “Effective Communication,” “Conducting Effective Meetings” and “Time Management.” To date, TMG has received an overall rating average of 9.5 out of a possible 10 from the classroom evaluations of all participants.
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Financial Systems Modernization Project (FSMP) Implementation for the Environmental Protection Agency Summary - TMG is supporting CGI Federal to provide EPA with functional Business Process Reengineering for CGI's Momentum Financial Management Solution. TMG and CGI, along with several other firms, are determining the best, most efficient way to redesign and integrate CGI's Momentum Enterprise Solution with EPA's existing systems. Additionally, TMG has been asked to serve an integral role in the Training Development and Delivery for the Momentum implementation program. Our staff is working to develop a Momentum Training Plan for EPA that will encompass four or more sites nationwide and 2000+ users.

TMG will also be supporting CGI with similar BPR and Change Management Services for the Joint Financial Management Systems (JFMS) Department of State project. back to top


GovTrip eTravel Deployment Project Summary - As a preferred provider of training and change management support services for the National Institutes of Health/Health and Human Services (NIH/HHS), The Moore Group is currently working with NIH's Business Systems Program Office and Deloitte Consulting (formerly BearingPoint) to train 2,400 NIH employees from various NIH Institutes and Centers (ICs) to use GovTrip, the Government's new web-based system for arranging U.S. Government travel. Part of the President's Management Agenda for Government Agencies, including HHS, is to improve overall process performance, including business systems processes such as the use of eTravel, and TMG is at the front lines of this effort. In addition to providing training to thousands of NIH employees into 2010, TMG also developed interactive Computer Based Training (CBT) Modules for NIH's IC Executive Officers to offer them the convenience of learning the new GovTrip eTravel system at their own pace, and on their own schedule.
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Integrated Broadcast System (IBS) Rollout Project Summary - CBS Radio is one of the largest major-market operators in the United States, with stations covering news, sports, talk, rock, oldies, country, adult contemporary and urban formats, among others. A division of CBS Corporation, CBS Radio operates 134 radio stations, all but one of which are in the nation's top 50 markets. The overall mix of each radio station's programming is designed to fit the station's specific format and serve its local community. CBS Radio Networks chose The Moore Group to provide software development Program Management and Training services-including Computer Based Training (CBT) Development-that will modernize CBS Radio Network's business processes; it includes both managing and delivering instructor-led training services and on-line training development for 140 CBS affiliates throughout the U.S. The Moore Group deployed a Program Manager along with a team of training specialists to CBS Radio Network's IT headquarters in Shelton, Connecticut to collaborate on the development of training plans, CBT materials, and CBS Radio's new trafficking system. Our training team is currently traveling to CBS Radio Network affiliates across the nation to train Account Executives and other personnel on this new trafficking software package known as IBS (Integrated Business System). Upon successful completion of the implementation, CBS Radio Network will be better able to report consistently on the essential data necessary at both the station level and in aggregated reporting.
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FAST 2010 and Beyond FAST 2010 Recompete Project Summary - Since 2005, TMG has successfully partnered with CACI to provide the U.S. Navy Fleet and the Marine Corps with supply related assistance and training under the Naval Supply Systems (NAVSUP) Command, offering technical expertise in Navy logistics, inventory, and financial management at Naval Station Norfolk (Virginia) to promote Fleet readiness and an automated, streamlined supply process. Based on our past successes, in January 2010, CACI and TMG were awarded the FAST (Fleet Assistance and Shipboard Training) recompete to carry on services through 2015. TMG with CACI will continue to provide mission critical Fleet logistical training services on shore at Naval Station Norfolk and while underway.

SMLIS (Ship Maintenance & Logistics Information Systems) Project Summary - Working with CACI in a CMMI Level 5 environment, TMG's experienced Programmers, Developers and Systems Analysts are currently involved with a large scale modernization of maintenance applications used for U.S. Navy shipyards and maintenance centers. Work is performed at Norfolk Naval Shipyard (NNSY) in Portsmouth, Virginia.

F.I.R.S.T. Project Summary - TMG will provide Army FIRST with a wide range of logistics support services, from program management and information technology (IT) support, to repairing equipment, providing supply management services, and managing logistics IT systems. Work will be performed at Army installations and field sites in the U.S. and abroad. Much of the work is expected to focus on planning, scheduling, and performing repairs to tactical ground vehicles and other equipment from combat zones, to return these items to full readiness. Effective repair and maintenance services save the Army time and money on replacement equipment and free soldiers to concentrate on their critical warfighting mission.
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DLA SAP CRM Implementation Project Summary - The Moore Group deployed a high-performing team of instructional designers and instructors supporting the Defense Logistics Agency in Springfield, VA. The two-phased project encompassed the execution of the overall Knowledge Transfer & Training Strategy for Business Process Reengineering (BPR) training development, delivery and evaluation. The initial phase of the project included TMG personnel gathering data and existing business process practices from DLA subject matter experts. This information was ported to the instructional design team to then manage the design and development of SAP CRM training products. During phase two, TMG deployed personnel both CONUS and OCONUS for a six week rollout at approximately 10 customer sites. The TMG team earned a stellar overall program evaluation grade of 4.45 out of a possible 5.0 by DLA learning participants.

NIH/IHS Oracle Financials and PRISM Implementation Project Summary - TMG is supporting the Oracle Financials implementation training effort at the HHS National Institutes of Health and Indian Health Services. This migration from a homegrown technology to a web-based ERP is the largest and most complex to date at NIH and IHS. TMG's team of 14 expert facilitators provided business systems training to the NIH user community for each of the approximate 50 courses using Oracle Financials and CompSearch PRISM, including traditional instructor-led classroom training (ILT), instructor-led labs, and Institute support post-go live. Thousands of end-users were trained over a 14-week period, with the vast majority of evaluations from students agreed/strongly agreed that the instructor's performance overall met their needs and expectations.
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Defense Logistics Agency- CRM Knowledge Transfer Project Summary - TMG delivered Instructor Led Training to help DLA personnel achieve an effective level of knowledge, skill, and proficiency with the SAP CRM tool. The SAP implementation improved DLA's ability to accomplish their critical mission by allowing DLA personnel on all levels to work smarter, not harder and focus on matters having more value to the customer. In all, TMG executed approximately 9,000 training instances during a 3-month rollout of the SAP CRM Program to10 customer sites including Germany and Korea. The 28 person TMG instructor team scored an impressive 4.61 out of a possible 5.0 overall evaluation grade by DLA learning participants.
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Windows XP Migration Project Summary - Led one of the nation's largest credit card companies through a 20,000-employee migration to new software. Completed the upgrade with minimum downtime, creating buy-in and proficiency for employees and streamlining processes along the way. Key win-factor: Chosen from a large field of competitors primarily for our record in fully managing large-scale, time-intense software migrations and flexibility in scaling resources to client needs.
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TSA Kronos Implementation Project Summary - Provided critical intervention to Unisys in rolling out a national timekeeping software system for the Transportation Security Administration, following TSA's creation to manage airport security after 9/11 terrorist attacks. Entering a situation fraught with planning problems and payroll delays, in less than 3 weeks, TMG deployed 102 TMG process analysts, project managers and training professionals to support process redesign and educate TSA employees nationwide in using a new timekeeping system. Endorsements: Following this engagement, Unisys nominated TMG for the American Purchasing Society "2003 Supplier of the Year" award.

"The Moore Group operated in a highly compressed time frame to rationalize incongruous time reporting data and train 64,000 TSA employees. Their pragmatic project management approach, understanding of changes needed to meet software requirements and training expertise added greatly to our success."

_ Manager, Global Procurement - Federal Government Group
Unisys Corporation
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Help Desk Reorganization Project Summary - Provided training support to help the country's largest discount variety retailer quickly transition from a mainframe to desktop environment. Created documentation and developed Internet-based learning. Trained the trainers, then deployed roamer-trainers to assist end users during implementation.

"When you have as many moving parts as does Dollar Tree Stores, you cannot miss a beat [in] implementing technology. That's where The Moore Group steps in. Whether it is providing training arms and legs for popular office software or custom development of training curriculum for very specific purposes, The Moore Group applies the talent and follow-through needed to get the job done. The Moore Group always placed top-notch talent on our projects and in our office, and I am pleased to name them a partner."

_ Senior Vice President and CIO
Dollar Tree
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Carrier Program Documentation Project Summary - Interpreted and rewrote program documentation as part of Lockheed's comprehensive warfare system implementation for U.S. Naval carriers and amphibious ships. Also provided technical staff and consultants to supplement the Lockheed Martin engagement team.

"As a preferred vendor, The Moore Group excels in providing us with a unique blend of technical writing skills and knowledge of naval warfare systems across a wide range of Aircraft Carrier and Large Deck Amphibious Ship C4I Systems in support of designing, developing and drafting Warfare System technical documents."

_ Technical Director, Warfare Systems Support
Lockheed Martin Maritime Systems & Sensors
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OUSD - Policy Project Summary - The Moore Group as a subcontractor to SAIC was awarded an IDIQ contract to provide non-personal, professional and executive-level mission support services to the Office of Under Secretary of Defense, Policy (USD(P). The USD(P) if the principal advisor to the Secretary on all matters concerning national security and defense policy, to include integration and oversight of DoD policy and plans to achieve national security objectives.
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  • Department Of Justice
  • Pfizer Pharmaceuticals
  • LifeNet Health
  • U.S. Air Force
  • CGI Federal
  • Deloitte Consulting
  • CBS Radio
  • CACI
  • BearingPoint
  • Defense Logistics
            Agency
  • CapOne
  • Unisys
  • Dollar Tree Stores, Inc.
  • Lockheed Martin
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